Malia Jackson

COO Consulting Fellow

Malia Jackson excels in her role as a COO Consulting Fellow, working closely with our Chief Operating Officer to infuse our operations with her distinctive blend of leadership skills and innate ability to engage and empower. With a keen focus on cultivating a sense of belonging and implementing efficient systems and organization, Malia's expertise spans from creating structured workflows for home and classroom management to orchestrating events with a warm touch of hospitality.

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Her journey began as a substitute teacher, where she mastered classroom management and student engagement, laying the groundwork for her exceptional organizational skills and a heightened awareness of safety. Malia's ability to work seamlessly within a team, coupled with her patience and empathy, has made a significant impact in educational settings.

Transitioning to a role as a TSA Vetting & Enrollment Contractor, Malia honed her skills in data entry, customer service, and problem-solving, further emphasizing her attention to detail and technical proficiency. These experiences were pivotal in developing her capacity to navigate complex systems and address customer needs effectively.

As a caregiver in private care, Malia's compassion shone through in her dedication to providing patient care, from first aid to hospice and end-of-life support. Her expertise in ADLs, medication management, health monitoring, stress, and crisis management, underscores her commitment to nurturing and supportive environments.

In her role as a Scheduling Coordinator, Malia demonstrated exceptional organizational and time management skills, excelling in customer service, problem-solving, and proficiency with scheduling software. Her ability to manage crises and maintain order further solidifies her capabilities in creating streamlined, efficient systems.

Malia believes her calling lies in household management consulting, where she aspires to leverage her vast experiences to enhance the quality of life for individuals and families. Her vision is to create harmonious, well-organized living spaces that cater to the unique needs of every household member, blending her caregiving insight with educational prowess to foster engaging, enriching environments. With her background in hospitality, Malia is poised to deliver unparalleled service, ensuring that each home she touches is a bastion of comfort, efficiency, and personalized care.